The night a batch of transmission housings failed because one exhausted operator trusted his own discipline instead of the checklist, I stopped believing in routines — and started believing in systems over willpower.
It was 11:40 p.m., second shift, on the floor at a transmission plant outside Dayton, when my best line lead made a call his training told him not to make.… Read the rest “I Spent 40 Years Stopping Catastrophic Failures. Willpower Never Once Made the Fix List. (Here’s What Did.)”